FAQ


I have compiled a list below of the most frequently asked questions.


Do you have a retail store?

I do not have a store or show room and all sales must be made through the website or via email. Orders may be collected from my location in Murarrie, Brisbane, but there are no products to see or sniff when you are collecting your order. The area where the stock is stored is not set up for browsing as everything is packed away in boxes. Time constraints would also prohibit browsing and sniffing as I'm usually flat out during the day filling up fragrance oils and packaging up as many orders as I can before I run out of time.


Do you offer samples or smaller sized bottles?

I'm afraid I no longer offer samples or smaller bottles than the 50ml size.
I run the business from home without any employees and samples and smaller bottles were phased out as I needed to find a way to decrease my workload in order to continue to be able to process, fill and post orders in a timely manner.

   

Do you offer wholesale prices?

I do not offer wholesale prices or have a separate price list for customers with an ABN. Discounts are however available for purchasing items in larger sizes and these price discounts are shown on the website for individual items.


I have a coupon but can't find the coupon box?

The coupon box is located in the shopping cart. Your shoppng cart can be viewed by clicking on the link at the top of the website 'shopping cart' or by clicking on 'view cart' in the drop down box showing the items you have placed in your cart.