Latest update 2nd July:

The Fragrance Shed is temporarily closed. You can still add items to your shopping cart while I am closed but the check-out system has now been disabled and will not be will not be turned back on again until Midnight on Saturday, 4th of July.

My apologies for any inconvenience caused by another short closure, but I have seen a very large increase in the volume of orders I am receiving and I need to close the store to new orders for a couple of days so that I can catch up on orders, emails, and do a much needed stocktake. For those of you that don't already know, I run the business alone so I am very stretched at the moment.

I am working as quickly as possible to catch up and appreciate your support and understanding.

Thank you to everyone for your continued support in these tough times.

Orders are presently being processing and shipped within 2 working days of payment being received. I am working round the clock in order to keep processing and shipping orders as quickly as possible.

It is now taking my suppliers and the postal system longer to process orders / parcels so unfortunately it is now taking an average of 2-3 weeks longer for me to receive deliveries from the US.

International shipping:

Although I am still shipping to certain countries I have now temporarily disabled the international shipping option on the website. There are extensive delays to many countries so it is now required that you contact me before ordering so that I can give you the latest updates and give you an estimated delivery time. I recommend using express post international to limit potential delays. Unfortunately Australia Post has now started to use sea mail to clear some of the back log of parcels waiting for a flight to certain destinations.  

Australia Post is starting to get on top of things domestically, however there are still extensive delays between QLD and WA. If you live in WA I strongly recommend express post as in some instances Parcel Post is taking 2-3 weeks to arrive.

My thoughts are with you all in these tough times ahead. Please stay safe.

Unfortunately there have been large increases in the price of fragrance oils over the past year due to world wide shortages in raw ingredients. Coupled with new shipping restrictions from the USPS and the low value of our Aussie Dollar I have experienced some large increases to the cost of importing fragrance oils from the US. I have absorbed most of the price increases but unfortunately there are some fragrances that have increased in price by such a large amount that I have been left with no choice but to increase the price. If the prices continue to soar I may have to discontinue some fragrances as the prices are becoming too high to stay competitive. 

After trading under the name Big Tree Supplies since 2007 I decided it was time to change the  business name to better reflect the fact that my main product line is fragrance oils for candle and soap making.

We have been able to import all customers and order history from the old Big Tree Supplies website, however we couldn't transfer the passwords. This means that if you had an account on the old website, the first time you log in on the new website you will need to click on 'password forgotten'. You will then be sent an email containing a link to reset your password. Some email providers are treating the password reset emails as spam so if you do not receive the password reset email please be sure to check your junk mail folder. If you experiences any problems and can't find the password reset email please contact me directly and I will create a temporary password for you. 

New Soap and Candle Fragrance Oils added to the website in November:

New Soap and Candle Fragrance Oils to be added to the website in over the coming months:

  • Black Amethyst (BBW type)
  • Brown Sugar
  • Caramel Cinnamon Latte
  • Celtic Mist
  • Escape (type)
  • Fierce (type)
  • Flannel (type)
  • French Baquette
  • Invictus (type)
  • L'Air du Temps (type)
  • Love Story (Chloe type)
  • Maple Glazed Bacon
  • Noa (type)
  • Old Hemingway (Scentsy type)
  • Oscar de La Rente (type)
  • Pink Chiffon (BBW type)
  • Pure Paradise (BBW type)
  • Sea Salt & Ocean Breezes
  • Serendipity
  • Stargazer Lily
  • Sugar Cookie