I received a large number of orders on the day I reopened the checkout so I now have a backlog of orders to process. I am catching up and current processing times are up to 3-4 business days. By the end of the week this should be done to 2-3 business days.

Thank you for your understanding.



The following fragrances were updated on the website on 26th January:
 

  • Black Opium (type)



Expected arrival dates for fragrance delivery (this list was last updated on the 20th of January):

 

  • 1000 Kisses (type) - Thursday, 28th January
  • 29 High St (type) - Thursday, 28th January
  • Basil Sage Mint - Thursday, 28th January
  • Bathos (type) - Thursday, 28th January
  • Bay Rum (type) - Wednesday, 27th January
  • Blackberry Bay (type) - Thursday, 28th January
  • Black Cherry Bomb - Thursday, 28th January
  • Brown Sugar Fig (type) - Thursday, 28th January
  • Brut (type) - on backorder
  • Bubblegum - Wednesday, 27th January
  • Camu Camu (type) - Thursday, 28th January
  • Caribbean - Thursday, 28th January
  • Cedar Saffron - Friday, 29th January
  • Champagne Toast (type) - Thursday, 28th January
  • Chocolate Decadence - on backorder
  • CK One (type) - Thursday, 28th January
  • Coconut Lime - Thursday, 28th January
  • Coconut Lime Breeze - supplier sent the wrong fragrance so has now been reordered
  • Coffee Caramel Cream - on backorder with supplier
  • Creamy Nutmeg (type) - on backorder
  • Envy (type) - on backorder
  • Frozen (type) - Thursday, 28th January
  • Honeysuckle Jasmine (type) - Thursday, 28th January
  • Hypnotic Poison (type) - on backorder
  • Keep it Fluffy (type) - Thursday, 28th January
  • Lavender - Thursday, 28th January
  • Lemon Pucker - Thursday, 28th January
  • Mandarin Coconut - Thursday, 28th January
  • Mango Tangerine - Thursday, 28th January
  • Opium (type) - Thursday, 28th January
  • Pomegranate Noir (type) - Thursday, 28th January
  • Racing fuel - on backorder
  • Rose Jelly (type) - Thursday, 28th January
  • Spicebomb (type) - on backorder
  • Very Vanilla - Thursday, 28th January
  • Waterlily Jasmine - Thursday, 28th January
  • Woodsmoke - Thursday, 28th January
  • Yummy Yummy (type) - Thursday, 28th January



International shipping: Due to limited flights and extensive delays to most countries I am currently only shipping to New Zealand, Hong Kong and Singapore. I have temporarily disabled the international shipping option for all other countries on the website. I recommend using express post international to limit potential delays. 



Unfortunately there have been large increases in the price of fragrance oils over the past year due to world wide shortages in raw ingredients. Coupled with new shipping restrictions from the USPS and the low value of our Aussie Dollar I have experienced some large increases to the cost of importing fragrance oils from the US. I have absorbed most of the price increases but unfortunately there are some fragrances that have increased in price by such a large amount that I have been left with no choice but to increase the price. If the prices continue to soar I may have to discontinue some fragrances as the prices are becoming too high to stay competitive. 


After trading under the name Big Tree Supplies since 2007 I decided it was time to change the  business name to better reflect the fact that my main product line is fragrance oils for candle and soap making.


I was able to import all customers and order history from the old Big Tree Supplies website, however I couldn't transfer the passwords. This means that if you had an account on the old website, the first time you log in on the new website you will need to click on 'password forgotten'. You will then be sent an email containing a link to reset your password. Some email providers are treating the password reset emails as spam so if you do not receive the password reset email please be sure to check your junk mail folder. If you experiences any problems and can't find the password reset email please contact me directly and I will create a temporary password for you. 



Newest Soap and Candle Fragrance Oils added to the website:



Soap and Candle Fragrance Oils to be added to the website over the coming months:
 

  • Escape (type)
  • Old Hemingway (Scentsy type)
  • Pink Chiffon (BBW type)
  • Serendipity
  • Stargazer Lily