Latest update: 2pm Saturday, 8th of August


The checkout system is now closed again so that I can start filling and packaging orders and remain in control of stock levels without getting overwhelmed. This is just a small home based business and I don't have any staff so I am very stretched at the moment.

Unfortunately my bottle supplier has just informed me that it will likely be another 2-3 weeks until I finally receive the 250ml bottles so unfortunately I have now had to temporarily remove them as an option from the website. As soon as I have a better idea when they will finally arrive I will add that size back to the website again. Sorry for the inconvenience.


A huge thank you to everyone for your support, it is very much appreciated. My thoughts are with you all in these tough times ahead. Please stay safe.


Orders are currently being processed and shipped within 2-3 working days of payment being received. I am working round the clock in order to keep processing and shipping orders as quickly as possible.


None of my suppliers are having any issues with raw materials. The reason I have so many out of stock fragrances is purely due to a much higher volume of orders than usual and due to some slower shipping times. I have ordered in a much greater amount of stock than normal over the past month so hopefully the issue with so many out of stock oils will be resolved soon.


The following fragrances are expected to arrive this coming week (this list is still a work in progress so there are many more fragrances expected to arrive):
Baileys Irish Cream (12.08)
Baked Apple Pie (13.08)
Bergamot mandarin (11.08)
Black Opium (11.08)
Coconut Lime (12.08)
Cola Bottles (11.08)
Cedar Saffron (12.08)
Curious (11.08)

Dove (11.08)
One Million (11.08)
Oud (13.08)
Tobacco Vanilla (11.08)



New Zealand Shipping - Postage to New Zealand has improved immensely and the last few parcels I have posted have been delivered within 2-3 weeks. Due to the improved situation, shipping options to New Zealand are now available on the checkout page again.


International shipping: Although I am still shipping to certain countries I have now temporarily disabled the international shipping option on the website. There are extensive delays to many countries so it is now required that you contact me before ordering so that I can give you the latest updates and give you an estimated delivery time. I recommend using express post international to limit potential delays. Unfortunately Australia Post has now started to use sea mail to clear some of the back log of parcels waiting for a flight to certain destinations.  

 


Unfortunately there have been large increases in the price of fragrance oils over the past year due to world wide shortages in raw ingredients. Coupled with new shipping restrictions from the USPS and the low value of our Aussie Dollar I have experienced some large increases to the cost of importing fragrance oils from the US. I have absorbed most of the price increases but unfortunately there are some fragrances that have increased in price by such a large amount that I have been left with no choice but to increase the price. If the prices continue to soar I may have to discontinue some fragrances as the prices are becoming too high to stay competitive. 


After trading under the name Big Tree Supplies since 2007 I decided it was time to change the  business name to better reflect the fact that my main product line is fragrance oils for candle and soap making.


I was able to import all customers and order history from the old Big Tree Supplies website, however I couldn't transfer the passwords. This means that if you had an account on the old website, the first time you log in on the new website you will need to click on 'password forgotten'. You will then be sent an email containing a link to reset your password. Some email providers are treating the password reset emails as spam so if you do not receive the password reset email please be sure to check your junk mail folder. If you experiences any problems and can't find the password reset email please contact me directly and I will create a temporary password for you. 



New Soap and Candle Fragrance Oils added to the website in November:
 



New Soap and Candle Fragrance Oils to be added to the website in over the coming months:
 

  • Black Amethyst (BBW type)
  • Brown Sugar
  • Caramel Cinnamon Latte
  • Celtic Mist
  • Escape (type)
  • Fierce (type)
  • Flannel (type)
  • French Baquette
  • Invictus (type)
  • L'Air du Temps (type)
  • Love Story (Chloe type)
  • Maple Glazed Bacon
  • Noa (type)
  • Old Hemingway (Scentsy type)
  • Oscar de La Rente (type)
  • Pink Chiffon (BBW type)
  • Pure Paradise (BBW type)
  • Sea Salt & Ocean Breezes
  • Serendipity
  • Stargazer Lily
  • Sugar Cookie